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TESTIMONIAL

Using ServerPros was a great way for me to get a helping hand as well as giving my clients a seamless change from the problems of the other server company to ServerPros.
My thanks to Mark Sharkey and ServerPros!

Jim Smith
Blarneystone, LLC


ServerPros.com - Advanced Hosting For Successful Web Sites PrecisionPros.com - Precision Solutions For Successful Web Sites

DEDICATED SERVERS
MANAGED SERVICES

All managed dedicated and co-located servers include the following services:

I. System Administration Services

System Administration Includes:
  • System configuration
  • Operating System upgrades
  • Supported software upgrades or service patch updates
  • Mail Server (adding/deleting users, mail forwards, autoresponders)
  • Web Server (adding domains, password protection, server module support)
  • FTP Server (restricting access, setting up new users)
Software Installation And Configuration:
  • Standard Software
  • OS (Redhat, FreeBSD, Solaris)
  • Apache, telnet, FTP, mail servers
  • perl, php, tcl, python

    We will not support any software that we do not install
Operating System Troubleshooting
We will monitor the server to make sure that it is running smoothly. If there are problems, we will take actions to correct the problems on our end and notify you about any problems that may be on your end.

Log File Rotation And Analysis
Upon request, setup scheduled Analog file rotation with reports mailed to admin and customer.

Please Note: The hardware, software, routing equipment, and network connectivity are monitored and maintained by ServerPros, you are mainly only responsible for the Web content. You can even outsource all of your cgi programming to us!


II. Backup

All of our servers implement RAID and tape backups
- With RAID Level 1 backups, one drive mirrors the other. In the event that one of your drives fails, the other will immediately continue to serve data.
- All servers come with a tape backup capability. We will configure the tape backup software to schedule backups according to your individual needs.
- Servers can be configured to do daily backups of specific files/folders with the backups remaining on the server's hard drive. An additional fee may apply.


III. Server Monitoring

We install server monitoring software on all servers that monitor the server 24/7. For an additional charge, we can also configure software to monitor other ports like MySQL, sendmail, FTP, etc.... We can also install content monitoring software.


IV. Firewalls

All of our servers utilize a firewall to help protect your dedicated server from unauthorized users gaining access.


V. Additional services

- all servers come with a single IP. Additional IP's are $5/month.
- all servers come with 50GB of data transfer bandwidth a month. Additional bandwidth is $30/10MB/month
- custom programming services
- custom load balancing services
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